Shipping policy

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Shipping Prices

NZ All orders will incur a shipping cost of $14.99NZD.

AU All orders will incur a shipping cost of $39.99NZD (Based on stock locations).

International ShippingAll International orders will incur a flat rate shipping cost of $65.

Please allow for extra processing and delivery times during holidays and peak periods.

Please note: international orders are subject to import fees from the destination country. Customs charges vary from country to country and you will need check your particular country's charges, and pay those charges - Snowmoto is not liable for these charges.

Note that all prices above are in NZD. If you pay in another currency, it'll automatically be converted.

 

Standard Shipping Timeframe

Within NZ Please allow 3-5 working days for your order to arrive. International Shipping Please allow 10 to 14 working days for your order to arrive.

 

Holiday/ Busy Period Shipping

During sales and other busy periods where we experience a high volume of orders, please allow for extra processing and shipping times.

 

Order Tracking

Once your order has been shipped you will receive a shipping confirmation email with a tracking number. If you have any issues please contact snowmotonz@gmail.com

 

Order Processing Time

Please allow up to 2-3 business days for your order to be processed in our Cromwell Location.

 

Cancel or Change An Order

Please choose carefully as we are unable to cancel or make any changes to your order once it has been placed. For any issues with your order please snowmotonz@gmail.com

 

Returns and ExchangesSales:

Please choose carefully as we are unable to accept returns or exchanges on items purchased during any of our sales.Returns or exchanges are honoured up to 14 days from purchase. Returns and exchanges can be made through by contacting us snowmotonz@gmail.com. Enter the email address and order number associated with your purchase and follow the returns process. If you have any issues with this process please contact snowmotonz@gmail.comAll item(s) must be unworn, contain the original tags and be returned in original condition. Underwear and socks cannot be exchanged or returned.All sale items are final sale.